This will automatically create a new contact with all of the Splunk On-Call numbers already included. There is a feature within the app that will do this for you.Ĭlick on the Settings Menu in the bottom right corner of the application, click on the Notifications button, then to find choose Add Splunk On-Call to Your Contacts. Luckily, you do not need to manually create a contact and add these numbers. ( Full list here) This is part of a load balancing strategy that helps us ensure timely delivery of notifications. Splunk On-Call uses a total of six source phone numbers for delivery of phone call and SMS notifications in the US. ** Outside of the US, this feature will be available for those with both Assisted Monitoring and self-monitored Ring Alarm systems.This article will help iOS users understand the features and capabilities that are specific to the iOS version of the Splunk On-Call mobile application. Additional charges may apply in areas that require permits or guard response service for alarm verification. Additional permit or false alarm fees may apply depending on your local jurisdiction. Smoke and carbon monoxide monitoring is not available for commercial properties. Ring does not own its own professional monitoring center. territories) and in Canada (excluding Quebec). Professional monitoring service is available only within the U.S. * A compatible Ring Protect subscription is required to enroll in the Ring Alarm professional monitoring service. The following Ring Alarm emergency alerts will continue to display even when your mobile device is in Do Not Disturb (DND) mode: Which Ring Alarm Alerts Are Included in Critical Alerts? Android: Under Settings, tap “Sound & vibration,“ then ”Do Not Disturb.“Ĭlick here for more information about setting your device to receive emergency calls from the Ring monitoring center, even when it is in Do Not Disturb mode.Ĭonsult your device manual or manufacturer’s website for specific instructions.iOS: Set the contact phone number with "Emergency Bypass" toggled on.To ensure that you receive emergency calls from the Ring monitoring center when your mobile device is in Do Not Disturb (DND) mode, save the Ring monitoring center phone number ( 83) as a contact, then set it as an exception: What About Receiving Emergency Calls in Do Not Disturb Mode? Emergency alerts in Do Not Disturb mode is available for those with professionally monitored* and self-monitored** Ring Alarm systems, as well as Assisted Monitoring,** and will apply to all Ring Alarm systems that you can access as an owner or Shared User. IMPORTANT: Emergency alerts in Do Not Disturb mode only applies to push notifications, not emails. Consult your device manual or manufacturer’s website for specific instructions. The image below shows an example of settings for Samsung devices, but your Android device may be different. If you have an Android device, your settings screen may vary. If you have an iOS device, under Ring Notifications, toggle on Critical Alerts. You’ll be taken to your mobile device’s Ring Alarm "Notifications" settings screen. Tap Change Device Settings to override your device’s Do Not Disturb settings so that you’ll receive Ring Alarm emergency alerts. You’ll view a screen that describes how emergency alerts work with your device currently. Tap Mobile Device Do Not Disturb Settings to make changes. Under Emergency Alerts, you’ll see an ON or OFF status which indicates your device’s current Do Not Disturb setting. Open the Ring app and tap on the main menu (3-lined icon in the top left corner).Your phone or tablet’s Do Not Disturb mode is useful when you need peace and quiet, but it will keep you from seeing Ring Alarm emergency alerts immediately.įollow these instructions to override your device’s settings and receive Ring Alarm emergency alerts right away, even if your phone is in Do Not Disturb mode:
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